March 2012 Tuesday, LAS VEGAS
Several Istanbul-based companies were honored at the 6th Annual Stevie Awards for Sales and Customer Service on Monday, February 27 at Caesars Palace in Las Vegas.
For the first time, the awards were conferred in three levels of distinction: gold, silver and bronze, with gold winners earning a gold Stevie trophy and bronze and silver winners earning medals. Previously, only overall category winners have received Stevie Awards. This year’s winners are:
GOLD WINNERS:
- KANYON (www.kanyon.com.tr), Istanbul, Turkey
o Customer Service Department of the Year – Retail
- Vodafone Turkey (www.vodafone.com.tr), Istanbul, Turkey
o Sales Department of the Year – Telecommunications
SILVER WINNERS:
- KANYON (www.kanyon.com.tr), Istanbul, Turkey
o Customer Service Complaints Team of the Year
- Turkish Economy Bank (www.teb.com.tr), Istanbul, Turkey
o Customer Service Training Team of the Year
- Vodafone Turkey (www.vodafone.com.tr), Istanbul, Turkey
o Best Use of Technology in Customer Service – All Other Industries
o National Sales Team of the Year
o Sales Turnaround of the Year
BRONZE WINNERS:
- TTNET (www.ttnet.net.tr), Istanbul, Turkey
o Best Use of Technology in Customer Service – All Other Industries
o IVR or Web Service Solution – New
- Turkish Economy Bank (www.teb.com.tr), Istanbul, Turkey
o Award for Innovation in Customer Service – Banking, Financial Services or Insurance
o Relationship Management Solution – New
o Contact Center of the Year (Over 100 Seats)
- Vodafone Turkey (www.vodafone.com.tr), Istanbul, Turkey
o Award for Innovation in Customer Service – All Other Industries
o Customer Service Department of the Year – Telecommunications
o IVR or Web Service Solution – New
Excelling in sales and customer service is essential for prosperity in business, especially during tough economic times. Honoring organizations and individuals having mastered just that, the winners of the 2012 Stevie Awards for Sales & Customer Service were awarded in categories like Global Sales Leader of the Year, Sales Department of the Year, Customer Service Team of the Year and Young Customer Service Professional of the Year.
Some of the organizations honored this year include DHL Express, GoDaddy.com, Groupon, Marriott Vacation Club International, Office Depot, OnStar, Rosetta Stone, and Twitter. A complete list of all honorees by category is available at www.stevieawards.com/sales.
